Legal

Booking refunds and returns

Cancellation Fees & Refunds: Cancelled bookings will incur charges. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Fees will also apply where a booking is changed or tickets are re-issued. Where we incur any liability for a cancellation fee or charge for any booking which you cancel, you agree to indemnify us for the amount of that fee or charge. The minimum cancellation fee for any airfare booking is 30% of the total airfare cost including taxes and excluding any credit card surcharges. The minimum cancellation fee for any accommodation booking is 20% of the total accommodation price. Refunds often take up to 3 or 4 months before we receive funds from the supplier. We are unable to provide a refund to you until we receive the funds from the relevant supplier.